Privacy Policy

Manakamna Builders (“we”, “our”, “us”) is committed to protecting the privacy of users who visit our website, submit enquiry forms, or interact with us through digital platforms. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the Real Estate (Regulation and Development) Act, 2016 (RERA) and applicable Indian laws.

1. Information We Collect Through Lead Forms

When you submit an enquiry or lead form on our website, landing pages, or advertising platforms (including Google, Facebook, Instagram, or WhatsApp), we may collect:

• Full Name
• Mobile Number
• Email Address
• City / Location
• Property preferences (budget, configuration, purpose)
• Any additional details voluntarily shared by you

We collect this information only after you voluntarily submit the form.

2. Purpose of Data Collection (RERA Aligned)

Your information is collected solely for legitimate business purposes, including:

• Responding to property enquiries
• Providing project details, brochures, pricing, and availability
• Scheduling site visits or callbacks
• Sharing RERA-mandated project disclosures
• Customer relationship management
• Informing you about updates, offers, or relevant real estate projects

We ensure no misleading, false, or unapproved project communication, in line with RERA guidelines.

3. Consent & Communication

By submitting your details through our lead forms, you explicitly consent to:

• Being contacted by Manakamna Builders via call, SMS, WhatsApp, email, or other communication modes
• Receiving project-related information, offers, and follow-ups
• You may opt out of promotional communication at any time by informing us.

4. RERA Compliance & Transparency

All project-related communication is subject to RERA approval and disclosures. Project details shared are true to the best of our knowledge. Information provided does not override official agreements, brochures, or RERA documents. Booking, pricing, and possession timelines are governed strictly by RERA-registered project details

5. Data Sharing & Disclosure

Manakamna Builders does not sell, rent, or trade personal data. Your data may be shared only with:

• Authorized internal sales or CRM teams
• Channel partners involved in project coordination
• Technology or CRM service providers (for lead management only)
• Government or regulatory authorities when legally required

All such sharing is strictly controlled and purpose-limited.

6. Data Storage & Security

We take reasonable and appropriate measures to safeguard your data, including:

• Secure servers and CRM systems
• Restricted access to authorized personnel only
• Internal data handling protocols
• While we follow best practices, no online transmission can be guaranteed to be 100% secure.

7. Cookies & Tracking (Lead Optimization)

Our website and landing pages may use:

• Cookies
• Pixels (Google / Meta)
• Analytics tools

These help us:

• Improve user experience
• Measure ad performance
• Optimize lead response time

You can disable cookies via browser settings.

8. User Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for further communication
• To exercise your rights, contact us using the details below.

9. Third-Party Platforms

Leads generated via third-party platforms (Google, Facebook, Instagram, WhatsApp, etc.) are governed by their respective privacy policies in addition to this policy. Manakamna Builders is not responsible for the privacy practices of external websites.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time to remain compliant with:

• RERA amendments
• IT Act updates
• Digital advertising policies
• Revised versions will be posted on this page.

11. Contact Information

For privacy-related queries or data requests, contact:

Manakamna Builders

• 📍 Siliguri, West Bengal, India
• 📞 Phone: +91 9593517500
• 📧 Email: info@manakamnarealty.com